Service was prompt (within 5 min). Jerold was very friendly and explained everything. I felt he was honest and up front regarding the repair and plans for future replacement.
Response was excellent. He found the problem of a leak in the system. A suggestion was made with two choices. Repair was done on the spot. Liked that we were given a choice to buy us some time before we have to replace the unit.
Overall it went very smoothly and all work was completed as promised.
So professional always. They came and spent most of the removing old and connecting new quite couldn’t he asked of better service.
All the employees were great. Did job in timely manner. Most impressed with Jerold Sit. Took personal interest in making sure installation went well.
The tech was great. Right on time; got to work, answered all my questions. He asked other questions and found a problem, he also was able to replace.
I did not arrive home until Mitch was finished with the job (I knew he was coming and asked him if I needed to be there; he said no). He was courteous, explained what he did and what the cost was.
Tyler was prompt and pleasant. He diagnosed problems and corrected them. He was very nice and professional.
Serviceman responded quickly and fixed the non-running air conditioner without any problems.